LTV:CAC

metrics

Lifetime Value to Customer Acquisition Cost Ratio

Definition

The ratio of customer lifetime value to customer acquisition cost. A key metric for business sustainability.

How to Calculate LTV:CAC

Customer Lifetime Value ÷ Customer Acquisition Cost

Example

Scenario: Customer LTV is $300 and CAC is $60

Calculation: $300 ÷ $60 = 5:1 LTV:CAC ratio

What's a Good LTV:CAC?

3:1 minimum for sustainability, 5:1+ for healthy growth

Common Mistakes

  • Using theoretical LTV instead of actual cohort data
  • Not accounting for gross margin in calculations

💡 Expert Tip

Track LTV:CAC by acquisition channel and customer segment. Different channels often have dramatically different unit economics.

— Based on $100M+ in managed ad spend

Related Terms

By Kristijan Arapov • Based on $100M+ in managed ad spend • Updated 2026

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